Customer Service

Customer Service

Service details before you buy.

This page explains how TeslaAny handles product questions, order support, shipping expectations, and returns for novelty gifts and practical everyday finds.

Support: teslaany@gmail.com Phone: +8618959591669 Shipping: 7-12 business days after dispatch Returns: 30-day return requests

Product questions

Before placing an order, contact us if you need help with color, size, variant selection, product use, gift suitability, material details, or product photos.

Email teslaany@gmail.com with the product link and the question you want us to check.

Orders and shipping

Orders normally process within 1-2 business days. Standard delivery usually takes 7-12 business days after dispatch.

Actual delivery timing can vary by product, destination, carrier handoff, customs processing, weather, holidays, and local delivery conditions.

Returns and refunds

Return requests are accepted within 30 days after delivery. Customers are responsible for sending approved returns back unless an item arrives damaged, defective, or incorrect.

Please email support before sending anything back. Include your order number, the item, the issue, and clear photos if the item arrived damaged, defective, or incorrect.

Choosing novelty products

Novelty products often need a closer look. If you are buying for a birthday, party, desk setup, home corner, kitchen use, school gift, travel bag, or daily carry, send us the product link and the intended use.

We can help you check whether the item is mainly decorative, practical, gift-ready, size-sensitive, or better suited to a specific scenario.