Refund Policy

30-day return window

TeslaAny accepts return requests within 30 days after delivery. Please contact us before sending anything back so we can confirm the return instructions and return mailing address.

Return eligibility

Returned items should be new, unused, and in the same condition received, with original packaging and accessories where possible. Some products may not be eligible for return if they are used, damaged after delivery, missing parts, or otherwise not in resalable condition.

How to start a return

Email teslaany@gmail.com with your order number, the item you want to return, and the reason for the request. We normally respond within 1-2 business days.

Return shipping cost

For non-defective products, wrong-size selections, buyer remorse, or other customer-preference returns, customers are responsible for sending approved returns back by mail and paying the return shipping cost.

If an item arrives damaged, defective, or incorrect, contact us with photos or video evidence. After review, TeslaAny may offer a replacement, refund, or other solution, and defect-related return shipping may be handled differently from customer-preference returns.

Return mailing address

Return instructions and the return mailing address are provided by TeslaAny support after approval. Unless support provides a product-specific return address, the business location is: Building 14, Chenmendou Community, Gongchen Subdistrict, Licheng District, Putian, Fujian 351100, China.

Refund processing

After an approved return is received and inspected, refunds are normally processed within 10 business days. Your bank, card issuer, or payment provider may need additional time to post the refund to your account.

Exchanges

Exchange requests can be reviewed depending on product availability. If an exchange is not available, we may process an approved return and refund instead.

No restocking fee

TeslaAny does not charge a restocking fee for approved returns.

Shipping policy

For delivery timing and shipping destinations, review the Shipping Policy.

Business and support information

TeslaAny.com business location: Building 14, Chenmendou Community, Gongchen Subdistrict, Licheng District, Putian, Fujian 351100, China.

Customer support: teslaany@gmail.com. Phone: +8618959591669.